“We build simple workflows with fluid processes and integrate technology to ensure high levels of productivity and efficiency”
LAM has helped clients to improve execution and meet the needs of customers better by applying business process redesign. Typically, our work generates cost savings of 20 percent to 30 percent of the addressable cost base, but its real advantages are reduced cycle times and increased quality and customer satisfaction.
Business Process Simplification (BPS) examines the efficiency and effectiveness of a company’s most critical processes. It is a key enabler to deliver the highest-quality of service, in the most productive way, at the most competitive cost and time to output.
What do we do
LAM works with each client to prioritize key processes based on the value at stake. For each priority process we develop a view of the current state based on operational data, using detailed process maps and analysis to help identify major gaps. We then work together with a cross-functional client team to define a series of principles that will guide the solution generation phase, and create a vision of the future state of each process from the ground up, along with the roadmap to achieve the near and long term results.
Once we have built the workflow we then build a personalized technology platform (with our strategic partners – Google, Corpa for our clients to help them achieve the best results. All the redesigning process ultimately leads to increase in productivity by more than 60% and reduction in costs by more than 20%. We have a track record of increasing EVA (Economic Value Added/Employee) by more than 80% with our clients.
We work very closely with our clients in this type of project, enlisting a team from all the functional areas impacted at the leadership and the solution generation level. This allows us to eliminate waste, unnecessary wait times, reports, handovers and sign-offs, while ensuring the integrity of the process.