“Performance Diagnostic is key to help customers simplify their processes and workflows, reduce complexity and achieve higher levels of integration” 


Company leaders worldwide are feeling increasing pressure to improve the performance of their businesses. The challenge is to identify the key initiatives that will make the competitive difference. LAM’s performance improvement diagnostic allows any company to perform a comprehensive review to identify the right issues that frame the opportunity for improvement, define a company’s market position and set compelling and achievable goals.

It entails an understanding of the fundamental law of business–and the gathering of essential related facts needed to create an effective diagnosis of the business. The law and related questions are these:

Simplicity gets results: How complex are your business lines, products, organization and business processes, and what is all that costing?


What do we do

There is a constant stream of business fads and approaches, but a good general manager will conduct a hard-nosed, comprehensive review of the business to identify the most critical areas for improvement. LAM has developed a full-potential, performance improvement diagnostic framework that points the way. It starts from our understanding of the four critical variables in any performance improvement undertaking: processes, workflows, integration and complexity

We help companies attack complexity in order to serve customers better. Our research shows that companies with the lowest complexity grew 30 percent to 50 percent faster than their average competitor. High complexity is often a symptom of a larger problem, such as poor understanding of customers’ needs in the case of product proliferation or poor accountability and decision making in the case of organizational complexity. Tackling the root cause pays off handsomely.

The diagnostic is key to help clients simplify their processes and workflow, reduce complexity and achieve highest levels of integration. 


To discuss how our team can help your business with the Performance Diagnostic (PD), please